FREQUENTLY ASKED QUESTIONS
What flowers are embedded in the plantable seed paper?
Each postcard contains a mix of wildflower seeds: Black-Eyed Susan, Spurred Snapdragon, Shirley Poppy, Evening Primrose, Mexican Hat, Corn Poppy, Sweet Alyssum and White Yarrow.
What are the instructions for using the plantable seed paper?
Moisten card and plant just under the surface of some soil in a sunny spot. Water regularly and watch the seeds sprout.
Your eco-friendly 'Thank You' postcard uses 100% recycled fibers, is easy to germinate, and will grow almost anywhere.
The paper is entirely biodegradable, so it will decompose in the soil when planted.
Is your packaging sustainable?
Yes. We wrap your purchases in luxurious eco-friendly packaging, including recyclable materials, biodegradable bubble wrap, and compostable tissue paper. We also contribute to global reforestation through our partnership with the Eco-Packaging Alliance.
Where can I learn more about your ingredients?
We invite you to learn more by puttering around in our ingredient library.
Payment & Orders
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions. We offer free standard shipping on orders of $60 or more.
When will my order arrive?
Once an order is placed, it typically takes our team 24 to 48 hours to complete the processing, packaging, and readiness for dispatch.
After the order has been shipped, it usually arrives within two to seven days, subject to the delivery location.
Note: we generally do not ship on weekends or holidays. If you place an order on the weekend or Friday, it will likely be processed and shipped the following Monday or Tuesday.
Shipping & Returns
How much is shipping?
For orders shipping within the contiguous United States, we offer free shipping on orders of $55 or more or a flat-rate standard shipping charge of $6.95 for all other orders.
We offer paid expedited shipping options for orders shipped within the continental US or to Hawaii, Alaska, and other U.S. territories. Shipping costs and detailed information will be calculated and presented at checkout.
Where do you ship?
We cater to customers across the United States, offering shipping within the contiguous US for orders exceeding $55. Shipping costs and detailed information will be calculated and presented at checkout for orders shipped within the continental US or to Hawaii, Alaska, and other U.S. territories.
We do not ship to Post Office Box (PO), Army Post Office (APO), Fleet Post Office (FPO) addresses, or internationally.
Do you ship internationally?
Not yet, but we are working on it! Sign up for our newsletter to receive updates on when and where you can buy our products internationally.
What is your return policy?
We always aim to ensure our customers love our products, but if you need to make a return, we offer stress-free returns to make the process easy for you.
We accept returns within 30 days from delivery for a full refund minus the shipping expenses. You are responsible for shipping costs to return any products. To start a return, you can contact us at firstname.lastname@example.org, and we’ll take you through the process.
Unfortunately, we cannot accept returns on sale items or gift cards.
Read our full refund policy here.
Evening Body Serum
Are there any safety precautions?
Although Evening Body Serum is made from 100% plant-based ingredients, essential oils contain known skin allergens. If you know of specific allergens you are allergic to, please check the ingredient list before purchasing.
If you are prone to sensitive skin, we advise you to do a patch test before use. Stop use if redness, irritation, or rash occurs and consult a doctor if symptoms persist or worsen. If you are pregnant or breastfeeding, we advise consulting with a doctor first.
For adult external use only.
How should I store my serum?
Please store away from light and heat and keep out of the reach of children.
Is the serum cruelty-free, vegan, or nut-free?
Our serum is cruelty-free and Leaping Bunny Certified. We have not and will not test on animals. Evening Body Serum is vegan however, our manufacturer does work with ingredients such as beeswax and keratin in-house.
To the best of our knowledge, any unintentional cross-contamination is not expected due to manufacturing practices.
Our products are made with plant-based ingredients. Some of our ingredients are derived from nuts/kernels.
If you have a nut allergy, please check the ingredient list for further details and with your doctor before purchasing.
Evening Aromatherapy Candle
Does the candle contain any fragrance oils?
No. We use 100% pure, potent essential oils.
Our candle does not contain fragrance oils or fragrances infused with essential oils.
How should I care for my candle?
Trim wick to 1/4 inch (0.6 cm) and reposition to center with each time before lighting.The candle's first burn should be long enough to let the top pool to the vessel edges to avoid tunneling and ensure even subsequent burns.
Why does my candle have imperfections?
Our candle is crafted with 100% natural soy wax. Due to the handmade nature of this candle, please allow for slight imperfections and color variations in each unique piece.
Aromatic Eye Pillow
Can the pillow's outer cover be cleaned?
Yes. The eye pillow outer cover can be removed and washed either by hand or in the machine. The insert and cover are made from 100% pre-washed cotton.
Does the eye pillow contain essential oils?
No. It is filled with organic Flaxseed and a custom blend of dried Chamomile and dried Lavender flowers.
Can the eye pillow be used warm or cold?
Yes to both!
Warm in the microwave in 10-second increments until the desired temperature is reached, or use it cold and place it in the fridge for at least 10 minutes.
Dry Body Brush
How do I care for my brush?
Our Dry Body Brush is designed for dry use only and is not recommended for wet use in the shower.
Please do not leave it damp or in water for prolonged periods, as the tightly woven handle can trap moisture.
To ensure your brush remains fresh and clean from dead skin cells and ingrained dirt, wash with a mild anti-bacterial soap every two weeks and dry completely in the sun before use to prevent mold.
What is the brush made from?
Our premium quality brush is medium strength natural sisal—a form of cactus designed for whole-body exfoliation. It has a coconut string handle and a sustainable timber toggle and cotton cord.
Is the brush vegan?
Yes. Our Dry Body Brush is vegan, cruelty-free, chemical-free, and biodegradable.
Get in touch
Questions about our products? Compliments? We’d love to hear from you. Send us your love note below and we’ll respond within 48 hours, between 9am and 4pm CST, from Monday to Friday.